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Maintenance & Support

Professional ongoing support to keep your website, servers, and applications secure, optimized, and always online.

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Professional Maintenance & Support Services

At RMR-Soft, we provide comprehensive maintenance and ongoing technical support to ensure your digital platforms remain secure, fast, and always available. We handle updates, security, performance optimization, server health, and long-term stability—allowing you to focus entirely on your business without worrying about technical issues or downtime.

Whether you run a business website, a custom web application, or a complete cloud infrastructure, our team monitors, maintains, and enhances your systems with industry-standard practices and enterprise-level tools.

Website Maintenance

Your website is a critical asset, and it must stay updated, secure, and optimized at all times. Our website maintenance service includes everything required to keep your site running smoothly without interruptions.

  • Regular CMS updates (WordPress, custom systems, frameworks)
  • Plugin/module updates and compatibility checks
  • Bug fixes, broken link repair, and layout corrections
  • Speed optimization: caching, compression, CDN configuration
  • Security patches to protect against vulnerabilities and malware
  • Mobile responsiveness testing and UI/UX improvements
  • Content updates upon client request

We ensure your website remains fast, stable, and user-friendly—improving user experience and search engine performance.

Application Support

Custom web and mobile applications require continuous care to operate efficiently. RMR-Soft provides full lifecycle support for your applications, ensuring they remain robust, scalable, and aligned with your business goals.

  • Debugging and issue resolution for production systems
  • Performance tuning for backend and frontend components
  • Error log monitoring and proactive problem detection
  • API integrations, updates, and compatibility fixes
  • Feature enhancements and improvements based on requirements
  • Support for Laravel, PHP, C#, JavaScript, MySQL, and more
  • Database optimization and query performance adjustments

With our support, your application runs smoothly, delivers better user experiences, and remains ready for future growth.

Managed Hosting

Our managed hosting service provides a secure and fully optimized environment for your website or application. We handle all technical operations so you don’t need in-house IT staff to maintain your hosting infrastructure.

  • Full server setup and configuration
  • Firewall & security hardening (CSF, UFW, fail2ban, etc.)
  • DNS configuration and domain management
  • Regular operating system updates and security patches
  • Monitoring CPU, RAM, disk usage, and server health
  • Performance optimization (PHP-FPM tuning, database tuning)
  • Daily or weekly backups depending on plan
  • 24/7 uptime monitoring and automatic alerts

Managed hosting ensures your system is always updated, secure, and performing at its maximum capacity.

Server Monitoring

Server stability is essential for business operations. Our monitoring service ensures that your servers are continuously supervised with real-time alerts and proactive support when needed.

  • 24/7 monitoring of server uptime and performance metrics
  • Tracking CPU load, memory usage, disk space, and I/O performance
  • Monitoring web services, database availability, and API response times
  • Instant alerts in case of abnormal activity or failures
  • Automated recovery actions when possible
  • Detailed weekly/monthly performance reports

With real-time monitoring, we detect issues before they impact your customers, ensuring maximum uptime.

Backup & Restore

Data is the most valuable part of any digital system. Our backup and restore service keeps your data secure, recoverable, and protected against system failures, cyberattacks, or accidental deletion.

  • Automated daily or weekly backups based on your plan
  • Secure off-site storage to protect against data loss
  • Database backups, file backups, and configuration backups
  • Version history for easy rollback to previous states
  • Disaster recovery procedures for fast restoration
  • Integrity checks to ensure backup reliability

In case of an emergency, we restore your system quickly and minimize downtime—ensuring your business stays operational at all times.